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Community Resources

If anyone is in danger, call the police (911). The information listed below is for educational purposes only.

General

211 Virginia

Pandemic EBT

  • 866-513-1414

  • Pandemic Electronic Benefit Transfer (P-EBT) is a temporary food benefit available in Virginia to families with children who would have received free or reduced-price meals if schools were open.  Visit the website at: https://www.dss.virginia.gov/benefit/pebt.cgi for more information.

National Poison Control Center

  • 1-800-222-1222

  • Poison control help

Postpartum Support International

  • 1-800-944-4773

  • The PSI HelpLine is a toll-free telephone number anyone can call to get basic information, support, and resources.

National Suicide Prevention Lifeline

  • 1-888-273-8255

  • The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Substance Abuse Hotline

  • 1-800-662-4357

  • This is a 24/7 substance abuse and mental health referral line. They can give you local treatment choices and numbers for support groups.

Domestic Violence

TAP Domestic Violence Services

  • 540-283-4813

  • Total Action for Progress Domestic Abuse Assistance

TAP Domestic Abuse Hotline

  • 540-580-0775

  • Calls taken 24 hours a day, 7 days a week

Family Service of Roanoke Valley

  • 540-563-5316 ext. 3014

  • Domestic Violence Programs

Family Service of Roanoke Valley

  • 540-563-5316 ext. 3003

  • Anger Management Program

National Domestic Violence Hotline

  • 1-800-799-7233

  • Calls taken 24 hours a day, 7 days a week

Food Banks

Feeding Southwest Virginia

  • (540) 342-3011

  • You can also text the word FOOD to 877-877 to get a list of local food help resources on your phone.

Salem / Roanoke County Food Pantry

  • (540) 389-6938

  • Groceries provided for people in need who live in Salem, Vinton, and Roanoke County.

Shelters

Turning Point Domestic Violence Shelter

  • 540-345-0400

  • Salvation Army Domestic Abuse Shelter (women’s shelter)

Rescue Mission - Roanoke

  • (540) 343-7227

  • Provides a safe haven to families and individuals in crisis. 

Family Services

City of Roanoke Department of Social Services

  • 540-853-2245

  • Prevention Services Program

Child Abuse Hotline

  • 1-800-422-4453

  • Crisis counselors answer calls 24//7

Family Service of Roanoke Valley

  • 540-563-5316 ext. 3010

  • Teen Outreach Program

Sabrina's Place

  • 540-777-3799

  • Supervised visitation, TAP

Healthcare

Commonwealth of Virginia Healthcare Assistance through CommonHelp

  • 855-242-8282

  • Assistance benefits for individuals and families

Bradley Free Clinic

  • (540) 344-5156

  • Serves low income, uninsured, or underinsured residents of the Roanoke Valley and surrounding areas.

G. Wayne Fralin Free Clinic for the Homeless

  • (540) 777-7671

  • Serves individuals currently experiencing homelessness and those transitioning into permanent housing in the Roanoke Valley.

Christian Free Clinic in Botetourt

  • (540) 353-0509


  • The walk-in medical clinic provides primary care for people with chronic illnesses and the dental clinic offers relief from dental pain.

Susan G. Komen Breast Care Helpline

  • 1-877-465-6636

  • Provides information about breast health, breast cancer, local and national resources and information about clinical trials

Tri-Area Health Centers 

  • Laurel Fork (276)-398-2292

  • Ferrum (540) 365-4469

  • Floyd (540) 745-9290

  • Affordable community-based health services

Roanoke County/Salem Health Department

  • (540) 387-5530

  • Clinic services are provided based on family income and a sliding fee scale and/or at no cost to our customers.

Botetourt County Health Department

  • (540) 473-8240


  • Offers a variety of programs and health services to enhance the health of the county’s citizens.

Craig County Health Department

  • (540) 864-5136

  • Clinic services are provided based on family income and a sliding fee scale and/or at no cost to our customers.

Franklin County Health Department

  • (540) 484-0292

  • Health and human service resources within Franklin County

New Horizons Healthcare

  • (540) 362-0360

  • Community based family health center

EnrollVA

  • 888-392-5132

  • Enroll Virginia is a network of community-based organizations committed to helping Virginians access high quality, affordable health coverage.

SingleCare Prescription Savings Service

  • 844-234-3057

  • Prescription savings

Mental Health Services

CONNECT

  • 540-981-8181

  • CONNECT is a confidential, 24-hour emergency evaluation and referral service provided by Carilion Clinic to members of our community. CONNECT is staffed by psychiatric nurses and clinical social workers trained to help people access psychiatric and behavioral medicine support.

Blue Ridge Behavioral Healthcare (BRBH)

  • 540-981-9351

  • Community Services Board serving adults, children and families with mental health disorders, developmental disabilities, or substance use disorders in the Roanoke Valley of Virginia.

National Alliance on Mental Health

  • 540-627-5533

  • Assists families with loved ones suffering from mental illness

Mental Health Helpline

  • 1-800-950-6264

  • This is an information and referral source for finding local mental health programs.

Legal Services

Legal Aid Society of Roanoke Valley

  • 540-344-2080

  • Legal help for low income victims of domestic abuse

Veteran Services

Salem VA Medical Center

  • (540) 982-2463

  • Healthcare for veterans

Veterans Crisis Line

  • 1-800-273-8255

  • Confidential help for veterans and their families

Sexual Assault

Family Violence & Sexual Assault Virginia Hotline

  • 1-800-838-8238

  • Focuses on children

Sexual Assault Response & Awareness (SARA)

  • 540-345-7273

  • Services free of charge, confidential and voluntary

SARA 24 Hour Hotline

  • 540-981-9352

  • Round the clock point of contact for assistance

Animal Shelters

Roanoke Valley SPCA

  • 540-339-9247

  • Pets involved in domestic violence